We’re Here to Help — TrueFidel: KENYA’S Trusted Online Store
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TrueFidel is here to help — whether you’re placing an order, checking delivery times in Nairobi, or need payment instructions for M‑Pesa. Reach out and we’ll respond promptly with clear next steps.
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Contact our Nairobi team any time by phone, email or M‑Pesa for order help, payment guidance and product enquiries.
Fast Local Delivery
We offer same‑day or next‑day fulfillment across Nairobi and fast nationwide shipping — tell us your preferred delivery window when you order.
Clear Returns
Return eligible items within 7–14 days of delivery. We’ll guide you through the simple steps and refund process at the point of delivery.
Order Tracking
Follow your order with SMS and email updates from checkout to delivery. For any delivery questions, call +254741306077 or email fidelmolenje@gmail.com.
Get in touch
Contact TrueFidel — Nairobi & Kenya
We’re here to help you order, arrange delivery or answer questions about payment and returns. Reach us by phone, email or M‑Pesa — orders accepted 24/7, with same‑day fulfillment across Nairobi and fast nationwide delivery.