True Value. True Trust. Fast delivery Countrywide.
TrueFidel: Nairobi’s online general store—built for value and trust
OUR STORY
A simple promise: True Value. True Trust. TrueFidel.
TrueFidel started with a single idea — make everyday shopping easy for busy Nairobi families and professionals. We bring together a curated selection of home essentials, electronics and appliances so you can shop quickly, pay locally with M‑Pesa or Paybill, and receive reliable delivery across Nairobi and the rest of Kenya. We focus on clear pricing, practical choices and service that saves you time.
QUALITY ASSURANCE
Carefully chosen products, dependable fulfilment and clear local payments
We curate items across categories — from cookers and fridges to TVs, shoes and kitchenware — prioritising durability and everyday value. Orders are accepted 24/7 and fulfilled rapidly: same‑day or next‑day across Nairobi and quick nationwide delivery elsewhere. Our checkout supports M‑Pesa and Paybill so payments are familiar and secure. If an item isn’t right, returns are possible within 7–14 days under simple conditions.
TrueFidel Promise
Shop everything for home and life — fast delivery across Nairobi and Kenya
TrueFidel Enterprise Limited began with one simple idea: make everyday shopping reliable, fast and easy for Nairobi families and busy professionals. We handpick practical electronics, kitchenware, shoes and home essentials so you can order 24/7 and get what you need the same day in Nairobi or within a few days anywhere in Kenya. Payments are local and familiar — M‑Pesa and Paybill — and our return window (7–14 days on eligible items) is built to be straightforward. We focus on clear pricing, dependable fulfilment and service that lets you reclaim time without compromise.
True Value. True Trust.
About TrueFidel — Nairobi’s online general store built for busy lives
We started TrueFidel to make everyday shopping faster and more reliable for families, professionals and neighbourhood buyers across Nairobi and Kenya—curating essentials from kitchenware and appliances to shoes and electronics, with clear prices and local payment options like M‑Pesa.
TrueFidel combines practical logistics with a customer‑first approach. Orders are accepted 24/7 and are typically fulfilled same‑day in Nairobi and surrounding areas, with nationwide delivery in a few days. We work with trusted suppliers, favour durable products and use recyclable packaging where possible to reduce waste. Payments are simple and local — M‑Pesa and Paybill — and our returns window is straightforward (7–14 days for eligible items).
Whether you need a new cooker this afternoon or a reliable fridge for your home, our promise is clear: curated selection, transparent pricing, and dependable delivery when it matters most. Reach out by phone or email for help placing an order or to request payment instructions — we’ll make it easy.
About Us
TrueFidel — Nairobi’s trusted online general store
We make everyday shopping effortless for Nairobi families and busy professionals. From kitchenware and shoes to TVs and fridges, TrueFidel curates reliable products, clear pricing and local payment options like M‑Pesa so you can order 24/7 and get fast delivery across the city and country.